Refund & Return Policy

At Lyoness Holistic Arts, we take great pride in the quality and craftsmanship of our items. Please review our policy regarding returns and damages below:

Returns

All sales are final. Due to the nature of our products, we do not accept returns or exchanges for any reason.

Damages and Refunds

Refunds are granted at our sole discretion and are only considered for items that have been damaged during the shipping process. To be eligible for a potential refund, you must follow these steps:

Contact Us: Email us at lyonessholisticarts@gmail.com within 24 hours of the package delivery.

Provide Documentation: Your email must include clear photos of both the damaged packaging and the broken or damaged items.

Please Note: Requests made after the 24-hour delivery window or those without photographic evidence will not be eligible for a refund.

All in stock tems ship within 3 business days.

Please note that while expedited shipping options are available, this does not guarantee the item will be dropped off with the carrier earlier than 3 business days from time of purchase. If you need a shipment to be rushed, please email lyonessholisticarts@gmail.com for options.

Shipping is currently only available within the United States and its outlying Territories.

Shipping is calculated by the carrier. The cheapest available option will be the default. You may select expedited options for a higher fee at your discretion. Shipment times are dependent on the carrier and are not guaranteed by Lyoness Holistic Arts.